Coverage and analysis of major events and breakthroughs in the telecom industry, as well as insights into the inner workings of PortaOne.
Why does Tesla’s ultramodern support still use SMS? What did the early P2A messaging apps have to do with psychiatry? Our local guide in this chatbot’s story is Leonardus “Leslie” Herps — founder and CEO of Redworks/RGTN and a long-time customer of PortaOne.
The only way organizations can build true resilience is through handling real-life situations. Today’s story explains what helped PortaOne ensure that our tech infrastructure could survive both the OVH fire and the first weeks of the Russian invasion. And what a high school computer science teacher has to do with it all.
We would rather not be writing this post. However, the war is a new reality for our families, homes, and business. Here are some stories from the Ukrainian cities and families under the Russian siege. You may know them as your PMs, BAs, support engineers, and developers. Now read about the other side of their lives.
Microsoft might remind you of that super-ex with whom you may feel a kind of love-hate, but definitely not indifference. Right now, Redmond is scoring a big hit in office telephony with the add-ons for Microsoft Teams PBX – already drawing more daily active users than any competition. Microsoft has been taking a radically different approach with Teams since the very inception of the project. And that approach is now paying back hugely.
Is CPaaS a $17bn hype? Is it a “glorified cloud contact center” or just a “fancier” way of naming programmable VoIP, text, and video APIs? Or is it a groundbreaking business model that will enable telco technology vendors to survive? Follow the CPaaS drama as it evolves in today’s story. And if you’re wondering about the other (bigger) drama — yes, 🪖Russian rockets are flying over my head right now in my beloved Kyiv. But the show (and our economy) must go on. Please support PortaOne by reading this blog and becoming our happy customers. Your love makes us strong.
Learn how to launch and build successful partnerships with PortaOne, featuring tips and advice from our Director for Global Channel and Alliances, Klaus Haertel.
Information and analysis on telecom topics: trends, technologies and companies that are shaping telecommunications.
PortaOne has been developing billing, business support systems, and cloud telephony software for communication service providers for over two decades. We’ve helped over 500 forward-thinking telcos in 100+ countries become market leaders while keeping the total cost of ownership for their business support systems under control.
We offer an unlimited lifetime license, and our open-architecture platform lets our customers quickly develop new services in-house. We give access to the source code to our customers to ensure security validation and transparency.
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